PRIVACY POLICY / TERMS OF USE
Disclaimer
While this site is continually upgraded with new information and every possible care is taken to keep all information on this site as current as possible, Balanced Opinions Pty Limited (Balanced Opinions hereafter, on behalf of “The Latin Seed”) will in no way be held responsible for any liability that stems from the use of the information supplied on this Web site.
Ownership
All materials on this Site, including but not limited to audio, images, software, text and video clips (the "Content"), are protected by copyright under Australian copyright law, international conventions, and other copyright laws. You may not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site. By making them available on this Site, Balanced Opinions is not granting you any license to utilise those proprietary logos, service marks, or trademarks. Any unauthorised use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. If you download any Content from this Site, you may not remove any copyright or trademark notices or other notices that go with it.
Balanced Opinion’s Rights to User's Material
The information you submit when entering this site will be collected and may be used to improve the content of our overall Internet Site, to customise the content and/or layout of our page for each individual consumer, to notify consumers about updates to our Web site, and may be used by us to contact consumers for marketing purposes. By submitting any such material, you give up any claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Balanced Opinions uses such material. Balanced Opinions is free to use, without any compensation to you, any concepts, ideas, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. However, you agree and understand that Balanced Opinions is not obligated to use any such ideas or materials and you have no rights to compel such use. If you do not want to be contacted by us in the future, please do not submit your data to us.
Contests
This Site may contain contests that require you to send in material or information about yourself or offer prizes. Each contest has its own rules, which you must read and agree to before you may enter.
Legal Notices and Trademarks
Balanced Opinions Pty Limited maintains this site (the "Site") for your entertainment, information, education, and communication. Please feel free to browse the Site. If you are browsing this Site as a non-commercial consumer, you may download material displayed on the Site for your non-commercial, personal use only. If you are browsing this Site as an employee/franchisee/member of any business or organisation, you may download material displayed on the Site only for non-commercial purposes within your business or organisation and within the terms and conditions of your franchise/employment agreement. This permission is specifically conditioned on your retaining all copyright and other proprietary notices contained on the materials. Additionally, you may not distribute or transmit (except, within your business or organisation), modify, reuse, report, or use the contents of the Site for public or commercial purposes, including the text, images, audio, and video without Balanced Opinions written permission.
Shipping Practices and Refund Policy
Upon approval of your payment, we will ship ordered goods to your nominated address within 2-10 working days, depending on where in Australia it is being shipped to. Goods will be sent via Australia Post. The freight charges applicable within Australia are:
If total price < Aus$ 200.00, then freight charge = Aus$ 15.00
If total price > Aus$ $200.00, then freight charge = Aus$ 00.00
If you wish to purchase any of our products for delivery outside of Australia please contact us and we will advise freight charges applicable. If for some reason goods are not available, we will notify you within two working days. We may offer you an alternative item but if you do not wish to purchase this alternative we will refund your payment. If the goods are faulty, defective or not fit for their purpose, we will pay for return postage and will either replace the goods or provide a full refund, at your choice. Please choose carefully as you are not entitled to a refund if you simply change your mind.
Security Policy
Balanced Opinions protects user information with the following security measures for payment information: using security protocols, secure servers, firewalls, SSL encryption and other technology and procedures used to protect consumer privacy. By making a payment online, you can ensure Balanced Opinions checkout is encrypted with full 128-bit SSL encryption. You can confirm your payment is encrypted by ensuring a symbol of a lock appears at the foot or in the address bar of the browser. You will not be able to make a payment unless your browser connects with full 128-bit SSL encryption.
How we collect the information
We may collect personal information about you when you contact us. This can be over the telephone, correspondence (whether by letter, fax or email), visit our web site or when you have contact with us in person (including our agents or our contractors such as delivery drivers).
The personal information we collect from you may include your name, postal address, delivery address, email address, phone number, mobile phone number and your financial information, or other information considered necessary for any request, order or purchase you may be undertaking.
No matter how your personal information is collected, it is dealt with by us in accordance with the National Privacy Principles.
Aside from using this information to fulfill your purchase request, we may also use it to occasionally notify you about new products, promotions, and relevant information which we think you will find valuable. You have the option to decide how you receive these types of communications (for example by mail, email or telephone). You also have the option not to receive these types of communications.
From time to time we may also request information via market research, surveys or contests. Your participation in any of these is optional. The information is collected in order to continually improve the services we offer you. In most cases the information you supply will be used on an aggregated basis only.
We might contact you to let you know about products, services, promotions or special offers that may interest you. If you do not want us to contact you to promote and market our products, services, promotions and special offers, please email:peter@latinseed.com.au
Data Security – Protecting Your Personal Information
We store information in different ways, including in paper and electronic format. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. Some of the ways we do this are:
- Confidentiality agreements for our employees and contractors;
- The use of Firewalls and when purchasing from Balanced Opinions Pty Limited your financial details are passed through a secure server using the industry standard SSL (secure sockets layer) encryption technology;
- Security measures for systems access;
- Only allowing access to personal information where the individual seeking access has satisfied our identification requirements;
- Access control;
- Destroying or permanently de-identifying your personal information if it is no longer needed for the purpose which the information was originally collected, used or disclosed under National Privacy Policy Principles.
However, we will not be held responsible for events arising from unauthorised access to your personal information.
Online information: Cookies & IP Address
Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. However, if you do not wish to receive any cookies, you may set your browser to refuse them. In some instances this may mean you will not be able to take full advantage of parts of this Website. The use of cookies can enhance your enjoyment of this Website, because they can help us personalise your experience of this Website by providing information which is most relevant to your interests. Cookies provide us with aggregated information on how users interact on this Website, track which advertisements are effective and help us improve your experience this Website. Cookies do not personally identify you, but your browser. If you place an order online using a credit card, we specifically record your IP address with the use of the credit card as part of our fraud prevention measures. We may use independent companies to measure and analyse Internet usage across this Website. The tracking collects the following core information on usage of this Website:
- The number of page views (or page impressions);
- The number of unique visitors;
- How long these unique visitors (on average) spend on the Website;
- Common entry and exit points into the Website.
This aggregate, non-personal information is collated and provided to us to assist in analysing usage of this Website. The data is also accessible by media organisations and research companies for the purpose of conducting industry comparisons with other Internet sites. Pages on this Website may be coded with tracking software. This is transparent to the user, as the software makes use of an invisible image (via Javascript) or an invisible Java Applet, at the bottom of the web page. This software stores a cookie in your browser, which contains a unique identifier. This enables tracking of the number of unique visitors to this Website. In no way does this unique identifier identify a user personally. We do not and will not marry any data collected by independent tracking software with any personal information collected on the website.
Changes to our Privacy Policy
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. However, the accuracy of that information depends to a large extent on the information you provide. Therefore, we recommend that you:
• Let us know if there are any errors in your personal information; and
• Keep us up to date with changes to personal information such as your name or address,
• By contacting us at enquiries@latinseed.com.au
Changes to the Privacy Policy
We will be adding new pages and features to this Website. We will continuously review our Privacy Policy to ensure that it protects your privacy while supporting your user experience on this Website. We encourage you to keep visiting our Privacy Policy to see if any updates have been made.
For more information about privacy issues in Australia, visit the Australian Federal Privacy Commissioner’s website (www.privacy.gov.au).
Contacting Balanced Opinions
If you wish to gain access to your information, have a query relating to this privacy policy or feel your privacy has been breached please contact -
Email: peter@latinseed.com.au
Post: Norwest Business park Unit 9, Building B, 38-46 Brookhollow avenue, Baulkham Hills NSW 2153 Australia
Phone: 1300 88 25 06
